FAQ

1.What’s the difference between virgin and Raw Hair ?

Raw Hair is less silky and much more course compared to Virgin Hair. The pros and cons of Raw Hair is that no two bundles are the same but this also gives us that very natural appearance just like our real hair. Raw Hair has not been chemically processed which is why it requires way more maintenance & care than our virgin hair.

Our Virgin Hair is very silky & has a natural shine to it. Patterns have to be steamed and processed to give it new textures (curly, deepwave, etc. It can also lift to 613 if colored correctly.

2.Do you allow us to pay online and pickup in store?

Hair Renity does not offer in store pickup currently. However the owner would allow two times out of each month for a large order of curbside side pickup. When placing your order, you must be scheduled via text just to ensure your date and time to pick up is available. Address will be given after purchase has been made.

3.What’s the difference between HD and Transparent Lace?

 HD lace is a lace that is thin and almost, clear giving it the ability to blend in right with your skin. This makes the hairline almost impossible to see. Transparent lace is just the reg lace in a transparent or nude color.

4.WHAT IS YOUR RETURN AND EXCHANGE POLICY?

ALL SALES ARE FINAL. We are not accepting returns or exchanges at this time

 

5. WHAT PRODUCTS SHOULD I USE TO CARE FOR MY HAIR EXTENSIONS?

We recommend using our Hair Care products to care for your Luxury Extensions. Please go to our products section to purchase our Hair Care Collection.

6.How many bundles are recommended for styling?
The amount of bundles you need will be based upon the desired look you're trying to achieve. For a full look, 3 bundles is usually required for hair up to 18 inches. Lengths over 20 inches we recommend at least 3 bundles or more bundles for more fuller look.

7.Can I color my extensions?
Yes, you can but we recommend hiring a professional colorist to help achieve the desired look that you want